Frequently asked questions

Return & Exchange

What is Return & Exchange policy?

We offers a very flexible Return & Exchange policy.If your customer is not satisfied with the order,you can easily return/exchange the product using our website itself.However,there are are a few basic rules to be eligible: *Product has to be in original & unused state *Requset has to be raised within 7 days of delivery *We accept the request if there is a mismatch in quality,size,colour or design or in case an item is missing/wrong in a combo order

Can I insert a video in my FAQ?

Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box

How do I edit or remove the "FAQ title"?

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.